Build plate cooling during the print

Hi Can anyone help with this, my build plate heater is stopping during the print,the print is carrying on but curls up at the edges due to no heat.

I checked the wires at the back and they seam ok.

Hope you can help

Hi Can anyone help with this, my build plate heater is stopping during the print,the print is carrying on but curls up at the edges due to no heat.

I checked the wires at the back and they seam ok.

Hope you can help

I would email support.. I remember someone else having this problem a while back.