Charged additional fee after being charged

Hi everyone,

Did anyone else get charged an addtional fee after your order?

My additional fee was 67.83 and was not included in the invoice or confirmation.

Did you mean about additional fee when you placed an order ? 

Charged by who? Where are you located?

Charged by zortrax and I live in San Fransisco, California

Oh.. OK.. thought you got a bill from DHL like I did..

@Techbuilder

Zortrax is not able and do not charge you anything after your order is accepted, please contact with support and provide there scans of invoices which you got.

https://zortrax.com/support-center

@Techbuilder

Zortrax is not able and do not charge you anything after your order is accepted, please contact with support and provide there scans of invoices which you got.

https://zortrax.com/support-center

Hi Zortrax,

I already did I provided screen shots of my bank statement as well as the invoice

I haven't received a response yet