Hi.
Once again I need to troubleshoot something with this device. For some time we had an issue with axis calibration. It fails all the time.
So here’s the breakdown:
- When extruder is at its base position (bottom left corner) and I try to unload material or start a print the extruder hits the case, throws up an error that either of the optical X/Y sensors doesn’t work and restarts. Before each unload/print I need to turn the printer off, move the extruder somewhere else and then boot up.
- When I try to perform axis calibration the printer soon stops and gives me a warning that there’s a problem with X or Y sensor and it’s going to print but with reduced speed. I bought new sensors, tried every combination and it didn’t help.
Can someone point the direction in which I need to go now?
Side question to Zortrax employees - can the extruder engine gear wheel, which moves the material, be bought separately? There is a shorter version for M200/M300 available but I can’t find the M300 dual version anywhere. I need to replace it.