print cancelled after 1%

Dear community,

I am new to 3D printing and installed my new Zortrax M200 today. After built up everything like described in the manual I started my first print. Therefore I choosed the model carabiner from the SD-Card. Unfortunately the print was canceled after 2 %. Than I tried the model bearing, but this was canceled after 1% already.

Does anybody have a idea, what I do wrong?

Thanks for your help!

The preloaded files from Zortrax are corrupted. There was an issue in the factory for a while. Nothing wrong with the printer. Make yourself another file with zsuite and it will work.

Thank you very much for your support!

I was so disappointed, but now with a own model it printed without any problems :-)