I have been using the Zortrax M200 for the past few weeks. When I first got the printer it would take the hotend about 30-45min to heatup. Now it will stay between 97-98% forever and will not heatup, I have left it for over 3 hours but it will not go above 98%. I have tried disconnecting and reconnecting the cable and turning the printer off then on multiple times with no success.
I filled out this form: http://support.zortrax.com/application-form/
but did not receive a confirmation email or reply.
The printer has the V2 hotend and V2 plate. Its hardware revision 4.
Other than the printer not heating up I have had no trouble.
Anyone knows why this happens (is it a hardware or software problem?) and how to fix the issue?
Thanks