a problem in Z-Suite


every model opens this way. what is the problem?


Hi @kokhen,

Could you provide some screenshots and files?

Best regards,


Hi, we have a bug for approximately for 1 1/2 years. (see photo attached). When we load a model as .stl in Z-suite, it is ‘exploding’ and looks like in the photo. We already tried different CAD programs and formats but it did not help…
Also we have no clue were this bug is coming from…
Does sb else have this issue ?
or was it raised in a different forum?
We have a M300 and a M300 Dual in our company and on both printers we have this issue.

Thanks in advance for your replies.