Thank you for your thought, Ryan.
We, too, have been happy with our workhorse m200, aside from some recent electronic breakdown. This Inventure has been a failure since right out of the box. When I can get a print started, the layer shifting prevents success on any prints. What’s worse, I’m now getting extruder heating error messages, and errors stating that support material is empty, even when it is not. I’m not even trying to dual extrude - just single filament prints. To me, since we’ve seemingly checked and troubleshooted everything from the control panel up, it seems like a bad control panel. And all of this out of a just unboxed, new printer.
Even though it’s new, it was bought in December 2018, so Zortrax does not want to provide any repairs as a courtesy. Their latest claim was that components of the product can breakdown in the box. I’m still trying to wrap my head around that one.
I will continue to work with their support department and stay optimistic about a solution, but being unable to even start a print now, I am starting to think that our middle school is just going to have to accept this as a completely lost investment. I’ve already explained to my students that they will unlikely be able to have their 3D modeling work printed. Future buyers should probably take great pause in purchasing this model - you do not want to get a lemon like I did.