Bad noises... see video please

Hi,

My Zortrax M200 is making really bad noises. I already did the axis maintenance as described on the website, but it didn't help at all.

Pullys on the motors are tight. It is not losing any steps either.

See this video please: https://dl.dropboxusercontent.com/u/24975990/2015-07-12.WMV

Hi,

My Zortrax M200 is making really bad noises. I already did the axis maintenance as described on the website, but it didn't help at all.

Pullys on the motors are tight. It is not losing any steps either.

See this video please: https://dl.dropboxusercontent.com/u/24975990/2015-07-12.WMV

Hello,

we can not open the movie. There is some kind of error in it. Please write to our customer support team regarding this issue: support@zortrax.com. Please provide the serial number of the printer, hardware version and other data, which can be helpful for us to investigate and solve your problem.

Best regards,

Chris