Do I have a bad spool of filament?

Z-SUITE/Firmware General Discussion
1

I just ordered a spool of z-abs Red, I try to load it and it doesn't feed, just gives me a clicking sound, so I unload it and feed in a z-abs red from a previous order and it feeds without issue

Does this mean I have a bad spool?

2

I just ordered a spool of z-abs Red, I try to load it and it doesn't feed, just gives me a clicking sound, so I unload it and feed in a z-abs red from a previous order and it feeds without issue

Does this mean I have a bad spool?

Check this: http://support.zortrax.com/problem-with-extrusion/

Did you cut the end of the material at an angle ? 

3

ok, I will try that

I have never had to cut the material at an angle but I will try that next

tried loading this new filament (and unloading) a few times with no success, but the older filament works every time

Thanks for the reply

4

Cutting the filament at an angle can also cause initial feeding issues (as I have been told countless times), I have always cut the filament flat and had no issues with feeding. I guess there is really no issue with the filament feed if both methods work.

Is the new filament visibly larger than the older filament? 

5

I checked the filament with a calliper and they both read at 1.7 to 1.8 mm

6

You could heat the nozzle from the firmware menu item and hold the filament string directly against it to see how it melts. Compare both spools wether there is a difference (and clean the nozzle finally).

7

FYI: to fix my issue I lightly sanded the filament in order to reduce the diameter in order to start the load, once loaded it was fine