Error 100 and 101

Dear all,

we´ve got a Zortrax M200 plus and since 1 day the errors 100, 101. We´ve checked every possible connection and also using the latest firmware version 1.4.0. Now we are desperated and having no idea what to do…

Hi Katharina,

Make sure that the LCD transfer PCB (the one is connected to the motherboard) is really firmly connected to the mobo itself.

If that does not work, please contact me via PM.

Kind regards

Hi!

Does the error appear just after turning on the device?
Do diode glow on the LCD transfer PCB when launching the device?
Have you checked the connections on the Android PCB as well?

Please contact me via PM so I can help you.

Kind regards,

Marcin

Hi!

I see that you have the version 1.1.0 installed. This is a very old version and you cannot go directly to 1.4.0 or 2.0.

Please install 1.1.2 (this is the last one that has the .zar extension) first and then go to 1.2.0 (this is the first one that has the .zar2 extension). If it goes through, please proceed with installing 1.4.0

Let me know if that helps.

Kind regards,

Marcin

I can´t file the file, do yo have it?

Hello Carlos,

you can find the missing files for the M200 Plus here. Please note that once you proceed with 1.4.0 - it is necessary to install 1.5.0 (it can be found in 2.0.0 update folder → 2.0.0.

Best regards
Karolina