Error #8 and Error #15

Hi,

today after printer restart, error #8 appeared that says it is unable to connect with mainboard. Thus, I did tried to update firmware according to the message above error and now, I receive information that firmware can not be upgraded - error #15. What’s going on? This is completely new printer bought less than a month ago and now I can not do anything.

Hi,

As advised - please, contact our support department via support form. We will provide you with further help.

Best regards,
Karolina