Filament motor is not turning correctly

#1

Dear All,

My printer won’t load filament.
Checked :

  1. there is no filament in the system. I can push the filament manually in the system so that is fine
  2. Replaced the motor with succes
    Problem is that motor is clickin lef/right but is not turning right when loading.

Any suggestions ?

#2

Hi,

Please, double-check connections of the new motor. Also, if the sprocket wheel starts clicking/stuttering even before you insert the material into the extruder - the extruder cable (or PCB) might be at fault. Have a look at our troubleshooting manual - you will find useful information there.

Best regards,
Karolina