[quote name=cyansword]Nice spreadsheet, but you are missing my point here. Before EU store was created zortrax sold EU customers filament for 19$ and no TAX, VAT etc.
Remember zortrax managed the store themselves if customer was from within EU they charged no VAT,TAX etc. but prices was in Dollars.
If zortrax created EU store then Dollar prices should be converted to Euros based on currency exchange ratio, not doubled like filament prices.
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Everybody is right, here.
And everybody is wrong too, in a way. 
Cyansworld, you are right, I agree with you. When we first invested in zortrax, prices were VAT included. (It was written in the terms and conditions on zortrax website).
But in December, they changed it without notice.
We all took the decision of investment because of the attractive prices of filaments (19usd is an awesome price).
But they is a share of responsibility here :
1 : zortrax : for not communicating more clearly on the VAT and import taxes issues.
2: customers (us) : for not thinking about import taxes in our countries.
Although VAT conditions changed without notice, and this is a major price increase, I agree, you also have to admit that it is normal for the customer to pay for the import taxes.
And, anyway, if you really want to have the same prices as it was advertised during the kickstarter campaign, you still can order from the international shop, it’s no problem.
But think about the importation taxes and VAT, as it was already like this during kick starter campaign.
Side note for Rafal :
We already told you several times : your way of communicating with customers is not appropriate. Cyansworld may not be nice to you and criticize your business but this is not a reason to be so cold and aggressive in your answer. Just explaining and try to make him understand is a better way.
Or let other members answer, if you can’t deal with that.
