Impossible to generate editable support

VincentRaquin · September 1, 2021, 3:00pm

I have Z-suite version 2.22.0.0.

If I want to generate editable support, I open the correct windows, (capture :

), but when i click on generate, nothing occurs (the blue gear becomes grey) and the software does not create any support.

I can only generate support automaticaly, but not with the editable mode.

What is the problem, what can I do? reinstall Z-suite?

KarolinaZ · September 3, 2021, 7:21am

Hi @VincentRaquin,

we are sorry for the inconvenience - there is a bug in the software. Our specialists are working on providing a fix in the next release. For the time being - please, revert to a previous Z-SUITE version.

Best regards,
Karolina

VincentRaquin · September 13, 2021, 7:40am

Thank you for your help.
I have installed the previous version, and it’s ok now.
Have a good day.

KarolinaZ · October 19, 2021, 1:38pm

Hi,

the problem has been resolved in the newest Z-SUITE. Please, install the update.

niamul21 · June 23, 2022, 5:30am

What is the current condition?

alexsunny123 · July 1, 2022, 11:13am

thanks my issue has been fixed.

alexsunny123 · March 12, 2023, 8:34am

thanks for the awesome information.