M200 Plus Drops wifi all the time


#1

My 200 plus has always dropped the wifi connection on and off, but after the last firmware update, it now does it every time I use it, very annoying. Can we fix this?

Thanks,

Paul


Network drops out ALL THE TIME SOOOO ANNOYING
#2

Hi, Paul.

Please, check the cables connections on motherboard and Android PCB (under the bottom plate).
If that doesn’t help, try installing previous firmware version and let us know whether the issue persists.


#3

So its a known issue in the newest firmware?


#4

We didn’t get any such reports regarding latest firmware.
You wrote that after updating the firmware it got worse, so let’s check whether it could cause the problem.


#5

Ethernet and wifi drop out all the time. In fact every other print. I have tried fixed ip, dhcp etc etc. Latest firmware and latest zsuite. Mac osx 10.14.4

Please help.


#6

Hi, Paul.

If both Ethernet and Wi-Fi connection drops out, it is necessary to replace Android PCB.
Please, in that case contact us via support form.