M200 Plus Drops wifi all the time

My 200 plus has always dropped the wifi connection on and off, but after the last firmware update, it now does it every time I use it, very annoying. Can we fix this?



Hi, Paul.

Please, check the cables connections on motherboard and Android PCB (under the bottom plate).
If that doesn’t help, try installing previous firmware version and let us know whether the issue persists.

So its a known issue in the newest firmware?

We didn’t get any such reports regarding latest firmware.
You wrote that after updating the firmware it got worse, so let’s check whether it could cause the problem.

Ethernet and wifi drop out all the time. In fact every other print. I have tried fixed ip, dhcp etc etc. Latest firmware and latest zsuite. Mac osx 10.14.4

Please help.

Hi, Paul.

If both Ethernet and Wi-Fi connection drops out, it is necessary to replace Android PCB.
Please, in that case contact us via support form.