So after 8 months of having The M200 plus today the Display simply went off it turned black and about two hour after the print started the machine stopped printing, I turned if off and the display is totally dead, the blue light under it doesn't blink anymore no messages, nothing .
The machine probably is around 2000 hours (cannot know because the display is dead), cannot print because the display is dead, cannot see any error message because the display is dead!
I have an M200 v2 from 2014, that machine is probably beyond 8000 hours and I needed to replace the display because all V1, v2 and v3 printers had an Issue with the selector knob turning crazy making it almost impossible to operate.
How is it possible that this BRAND NEW FLAGSHIP cannot withstand the countless hours of work It is important to notice that the printer has been ON and working without any pauses for 1 full week now . The same the other 6 M200 printers, and we are currently fullfilling a 500 parts order. So having this printer down puts me with a 12 parts per day delay.
Printer is under warranty It's less than a year since I bought it and I am anxious to know how this will work because local resellers have no parts, and since you guys consider us no longer a valuable member of your reselling network I cannot order the part MYself I wonder what if any of the customers I sold already M200 plus have this Issue will I tell them Oh the part is not available and I cannot replace it.
Looking forward to know If LCD screens have a lifetime or if they are going to be considered consumables.....