M200 Plus Replacement Touch Screen

The ribbon cable for the touch screen on my machine is broken. I require a replacement. The display itself seems to work fine, but the touch screen functionality is gone.

Is it possible to purchase just a display unit (display and touch screen, with associated ribbon cables)? I tried looking for a seller online for just that part, but the only ones I found don’t ship outside of Europe.

P.S. I tried to create a support request, but the website didn’t seem able to submit it for some reason. I also sent an email to support@zortrax.com, but so far no response.

Hello

The support requests are handled in the order they come in. If there is no response, feel free to send email to support@zortrax.com again.

It’s been a little over a week since I sent the original email to support, so I just sent a follow-up. Hoping for a response soon.