M200 Plus recently installed, and have changed material. A job froze due to an error, and since then the machine becomes frozen on startup - stuck on either the Z logo, or a screen appears that has the resume last job picture.
I have tried: going back and doing the last two updates; also trying to press resume and cancel the job, but when I do that the user screen shifts to the right and then freezes.
Any advice welcome.
I turned the machine on today and the screen booted up, but then after I pressed the print button on the screen and searched to my folder, the screen froze again. Advice welcome.
Hello, please contact your reseller or fill in the support form. Attach a purchase invoice for the printer, provide the serial number and some pictures/videos of how the printer is behaving when you turn it on. We will provide you with further help.
Thank you in advance.