M200 plus - Z axe not moving during print


#1

2020-08-22T22:00:00Z

Hello everybody,

I currently encounter a problem since the update 2.15.0.0 on the Z-suite.
The firmware of the M200 plus is the 1.3.2. I came back to this older version, to make sure the problem was not coming from it.

I have tried several different print, and it seams the z-axe is not moving during the print.
The platform moves perfectly during the setup or during the calibration.

Here’s an example of a small print. The print is at the fourth or fifth layer stage.
It is like it print on itself.

My intuition goes for the last Z-suite update 2.15 ,but I don’t know for sure.
Any idea where it comes from and what can I do to solve the problem?

Thank a lot


#2

Hi @ArnaudBruckert

You definitely need a firmware update. Please update one by one the versions from this list:
https://support.zortrax.com/downloads/firmware/?printers=m200-plus

Kind regards,

Marcin