M300 Dual - Pausing during prints


#1

Our M300 keeps stopping during prints and says the filament sensor is no detecting material.
There is material there, so not sure if this sensor can turned off ?
I’m using a large roll of HIPS and also tried on the smaller 800g rolls of ABS and had there same issue.

Thanks


#2

Hi @Mikeymikemike,

The material endstop could be malfunctioning. Please, try turning it off (working options -> ignore the material endstop -> on) and run a test print. If a test print goes fine then (providing that you do not run out the filament) - most likely the material endstop requires replacement.

Best regards,
Karolina


#3

Thanks Karolina, the print didn’t stop/pause during a 24hr print. so the End stop needs replacing.


#4

Hi @Mikeymikemike,

thank you for the update and checking what I asked for. You can purchase a new endstop either from our online store or from your local Reseller.