M300 Dual stuck in boot loop

Hello I just started a new job where we have a 2019 Zortrax m300 Dual printer that’s been stuck in a boot loop (They say the problem started last year and no one got araund to fixing it). It gets to the logo and the shadow is spinning around the logo. I tried removing the USB and Wi-Fi dongle and checking the conectors, they look fine and undamadged. Please advise if there is anything else I can check or if its just a bad motherboard.

Thank you in advance

I’m glad you wrote. Have you tried following the procedure in this guide: Troubleshooting: GUI PCB-Motherboard Communication | Zortrax Support Center

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