M300 Error 030: Check build platform small connector and restart the printer

Zortrax M300
1

My Zortax M300 is showing Error #030: “Check build platform
small connector and restart the printer”

The M300 Manual says that this is due to “No connection / short circuit between the perforated plate and the heatbed” and that the fix is to “Check the connection between the perforated plate and the heatbed cable or replace the Perforated plate / heatbed cable”

I’ve replaced the small connector and the heatbed cable but that didn’t fix the problem. I also tried replacing the build plate with an older plate that I had sitting around and that didn’t fix the problem either.

I found this troubleshooting article about checking continuity, resistances, and voltages on the website for when the platform hits the nozzle and I’m not seeing any problems per that article.

I’m not sure what to try next.

2

Hello, thank you for describing your problem. Please check if all the connectors are properly soldered, especially the small connector, as it can easily get damaged, for example, when removing a print.

Next, go through steps 2 to 5 and let us know your measurements. If the problem persists, let us know, and we will provide further instructions.