Misc. Setup questions

MDStech · September 4, 2019, 4:04pm

I’m the tech director in a high school, exploring our new M200 Plus [which our reseller helped with - they did an excellent job - Paliproto out of Atlanta area].

Had a couple of basic questions about setup and networking that I’m hoping someone can help out with:

Any limitations or issues with attaching the printer to an ethernet network compared to wireless? I haven’t seen any [yet], but I’m still new to this…
Is the camera only accessible via the Zsuite software? Can it be accessed over the network [say, via web browser]?
I see from the videos and such that you can print over the network, but I’m having trouble getting that to work. Any suggestions or resources you can point me to?
Finally…Macs. I’m running Mohave 10.14.6 - downloaded the Zsuite and the Mono packages and installed them - but the Zsuite won’t start up. The windows version is working fine - but we’re a dual-platform school.

Sorry if this is a bit much - I’m squeezing this little project in between a few thousand other tech emergencies.
Then again, I’m not bored!

Thanks.

Marta · September 5, 2019, 9:16am

Hey there!

You should be able to connect the printer to both Wi-Fi and Ethernet and use it without any issues and limitations. Here is an instruction on how to do it.
Yes, camera is accessible only via Z-SUITE.
After adding your printer to my devices panel you should be able to export sliced models directly to the printer. Remember that USB stick should be connected to the printer if you want to export the file and start the printing process. Can you precise which step is troublesome?
First launch on MacOS can take longer than usual. Did any error appear when you were trying to start Z-SUITE?

MDStech · September 5, 2019, 1:10pm

Thanks fo much, Marta.

Got it done.
It would be pretty cool to have the cam web-accessible, especially for a school setting.
The main issue with transmitting a job over the network was…ME! I hadn’t clicked the “play” button, nor moused over it to see the tooltip.

So I guess the troublesome step was getting my brain functioning properly. Perhaps more coffee is in order…

The Mac version starts to launch - I get the bouncing icon in the dock - but it never completely launches.

I’ll put the console output in a separate reply.

MDStech · September 5, 2019, 1:13pm

Console output for the failed Mac Zsuite launch:

default 09:08:37.260155 -0400 loginwindow -[PersistentAppsSupport applicationReady:] | App: Z-Suite, ready, updating active tracking timer
default 09:08:37.260922 -0400 loginwindow -[ApplicationManager checkInAppContext:refCon:eventData:] | checked in app : Z-Suite
default 09:08:37.346696 -0400 amfid /Applications/Z-Suite.app/Contents/MonoBundle/libZortraxNativeWrapper.dylib signature not valid: -67050
default 09:08:37.341866 -0400 kernel AMFI: ‘/Applications/Z-Suite.app/Contents/MonoBundle/libZortraxNativeWrapper.dylib’ is adhoc signed.
default 09:08:40.650696 -0400 launchservicesd CHECKIN:0x0-0x137137 9566 com.zortrax.Z-Suite
default 09:08:40.652078 -0400 loginwindow -[ApplicationManager checkInAppContext:refCon:eventData:] | checked in app : Z-Suite
default 09:08:40.674767 -0400 Z-Suite Current system appearance, (HLTB: 1), (SLS: 0)
default 09:08:40.679276 -0400 Z-Suite Post-registration system appearance: (HLTB: 1)
default 09:08:40.689766 -0400 distnoted register name: com.apple.xctest.FakeForceTouchDevice object: com.zortrax.Z-Suite token: f4267 pid: 9566
default 09:08:40.837051 -0400 Z-Suite NSApp cache appearance:
-NSRequiresAquaSystemAppearance: 1
-appearance: (null)
-effectiveAppearance: <NSCompositeAppearance: 0x600003748d70
(
“<NSAquaAppearance: 0x60000013d7c0>”,
“<NSSystemAppearance: 0x60000013d780>”
)>
default 09:08:41.683935 -0400 Z-Suite
Unhandled Exception:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. —> System.UnauthorizedAccessException: Access to the path “/Users/tomrule/.config/Zortrax/” is denied.
at System.IO.Directory.CreateDirectoriesInternal (System.String path) [0x0005f] in /Users/builder/jenkins/workspace/build-package-osx-mono/2017-12/external/bockbuild/builds/mono-x64/mcs/class/corlib/System.IO/Directory.cs:121
at System.IO.Directory.CreateDirectory (System.String path) [0x0008f] in /Users/builder/jenkins/workspace/build-package-osx-mono/2017-12/external/bockbuild/builds/mono-x64/mcs/class/corlib/System.IO/Directory.cs:85
at A.^B^]. () [0x0000c] in :0
at A.^]^]…ctor (System.String ) [0x0005a] in :0
at A.^W^D^]…ctor (System.IntPtr ) [0x000ef] in <84f0f69392ab4a6ab73d305451c54590>:0
at (wrapper managed-to-native) System.Reflection.MonoCMethod.InternalInvoke(System.Re<…>
default 09:08:41.711397 -0400 loginwindow -[PersistentAppsSupport applicationQuit:] | for app:Z-Suite, _appTrackingState = 2
default 09:08:41.711425 -0400 loginwindow -[PersistentAppsSupport applicationQuit:] | App: Z-Suite, quit, updating active tracking timer
default 09:08:47.860301 -0400 loginwindow -[PersistentAppsSupport applicationReady:] | App: Z-Suite, ready, updating active tracking timer
default 09:08:47.860468 -0400 loginwindow -[ApplicationManager checkInAppContext:refCon:eventData:] | checked in app : Z-Suite
default 09:08:48.616536 -0400 launchservicesd CHECKIN:0x0-0x138138 9567 com.zortrax.Z-Suite
default 09:08:48.617805 -0400 loginwindow -[ApplicationManager checkInAppContext:refCon:eventData:] | checked in app : Z-Suite
default 09:08:48.645758 -0400 Z-Suite Current system appearance, (HLTB: 1), (SLS: 0)
default 09:08:48.649795 -0400 Z-Suite Post-registration system appearance: (HLTB: 1)
default 09:08:48.659354 -0400 distnoted register name: com.apple.xctest.FakeForceTouchDevice object: com.zortrax.Z-Suite token: f4267 pid: 9567
default 09:08:48.677395 -0400 Z-Suite NSApp cache appearance:
-NSRequiresAquaSystemAppearance: 1
-appearance: (null)
-effectiveAppearance: <NSCompositeAppearance: 0x6000026fc9b0
(
“<NSAquaAppearance: 0x60000108f380>”,
“<NSSystemAppearance: 0x60000108ed40>”
)>
default 09:08:49.013836 -0400 Z-Suite
Unhandled Exception:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. —> System.UnauthorizedAccessException: Access to the path “/Users/tomrule/.config/Zortrax/” is denied.
at System.IO.Directory.CreateDirectoriesInternal (System.String path) [0x0005f] in /Users/builder/jenkins/workspace/build-package-osx-mono/2017-12/external/bockbuild/builds/mono-x64/mcs/class/corlib/System.IO/Directory.cs:121
at System.IO.Directory.CreateDirectory (System.String path) [0x0008f] in /Users/builder/jenkins/workspace/build-package-osx-mono/2017-12/external/bockbuild/builds/mono-x64/mcs/class/corlib/System.IO/Directory.cs:85
at A.^B^]. () [0x0000c] in :0
at A.^]^]…ctor (System.String ) [0x0005a] in :0
at A.^W^D^]…ctor (System.IntPtr ) [0x000ef] in <84f0f69392ab4a6ab73d305451c54590>:0
at (wrapper managed-to-native) System.Reflection.MonoCMethod.InternalInvoke(System.Re<…>
default 09:08:49.042681 -0400 loginwindow -[PersistentAppsSupport applicationQuit:] | for app:Z-Suite, _appTrackingState = 2
default 09:08:49.042713 -0400 loginwindow -[PersistentAppsSupport applicationQuit:] | App: Z-Suite, quit, updating active tracking timer

This may be the culprit:
Exception has been thrown by the target of an invocation. —> System.UnauthorizedAccessException: Access to the path “/Users/tomrule/.config/Zortrax/” is denied.

That directory is owned by root:staff - and I am unable to cd nor ls it.

Marta · September 5, 2019, 2:39pm

A rule to live by: first coffee, then 3D printing
Hope you will enjoy M200 Plus

I will consult the console output with our software specialists and get back to you.

Marta · September 6, 2019, 1:46pm

Please, try to change this catalog’s name or delete it and try to launch Z-SUITE. Does any error appear then? We will know which file causes the issue.

MDStech · September 6, 2019, 2:51pm

Folder doesn’t exist. App doesn’t have write permissions to it.
FIXED IT though, with that little nudge from you.

It turns out /Users/<username>/.config was owned by root, but should have been owned by the user [me]. I opened up Terminal, and ran this command:

sudo chown -R <username> .config

The first attempt to start up Zsuite resulted in a crash. 2nd attempt it launched just fine, and I’ve placed some models on the bed.

Hoorah!

Marta · September 9, 2019, 10:23am

Thanks for the feedback!

I’m glad that you’ve managed to fix that