Missing Part of STL Model in Z-Suite Preview

Z-SUITE/Firmware Troubleshooting
1

Hello,
I’m encountering an issue while converting an STL file to a zcode file using Z-Suite, and I’d like to ask for your help.

I created a CAD file, converted it to STL, and imported it into Z-Suite. After applying the settings and checking the preview, I noticed that part of the model was missing. I proceeded to print the file, and the missing part was also absent in the printed output.
Please refer to the two attached images for clarification:

image
image2000×1027 271 KB

This shows the initial state after importing the STL file into Z-Suite. The model appears normal.

image
image1600×812 95.9 KB

After applying the preview, the part marked with the red box is missing.

I’m unsure whether this issue is related to the STL file, the settings in Z-Suite, or something else entirely.
If anyone knows how to resolve this issue or identify its cause, I’d greatly appreciate your assistance.
Thank you!

2

Which version of Z-Suite is this? Also, have you tried to import it without repair?

3

The version I’m using is 2.32.0.0. Also, I tried importing the model using “import without repairing,” but the issue persists.

4

Is there any particular reason why you are using 2.32? M200 Plus is still supported in the later releases.

You might want to give 3.6.0 or the latest beta a shot. If you want to keep the 2.32, you can install the newer version in another location.

5

Thank you for your suggestion
I tried using version 3.6.0 and checked the preview, but the issue still persists.

image
image1772×956 91.6 KB

Since the issue occurred, I’ve made some modifications to the model due to certain circumstances, but I did not modify the problematic part.

Here’s my STL file for reference:
damper.STL (4.9 MB)