Network connection

#1

Hi,

i try to connect to the M300 via the z-suite from a different network (still in our company).
Are there any boundary conditions concerning the ports i have to consider for the firewall? There appears the message “Printer is not responding”.

If i connect the printer to the same network, works fine.

Thanks in advance
Marc

#2

Hi Marc. As you have noticed, the computer and the printer should be connected to the same network. Otherwise, the connection will not be established.

#3

Hi Karolina,

Thanks for your answer. Nevertheless, it is obvious, that you need to modify the network connection to connect from a different network (within our company!). Thanks for that.

I was asking for the technical specs to adapt these settings to make it work (ports etc.). It is always possible to connect, when you adapt the necessary network environment.

#4

Hi Marc,

Thank you for the explanation - all is clear now. Our specialist provided the following ports: 8001 and 8002. I hope this helps.

#5

Thanks Karolina.
Any specifics about the protocolls used (TCP,UDP…)?