Hello Zortrax sales ... I ran my card, which rejected the transaction until further confirmation for security reasons. I confirmed the transaction with the card company and they advised me to let you know to re-run the card to finalize. The order is still pending. Today is the last day of the promo I believe and I'd like to take advantage of it. What do I do? I do see the process order button available, just afraid to rerun the card too soon. Thanks!
Please, share with me your details through PM, I will check if we've received your order/payment.
Thank you Marcin, I'll PM you now.
I have paid for and order placed on 22.11.25
Order n 16037 exteuder cable and heatbed cable 82.95 euro never received it nor anyone is answering phone or mail
Can you please have a look and sort this issue
Regards Antonio lobetti