Order is Pending? Still waiting to hear from Sales before Promo Ends


#1

Hello Zortrax sales ... I ran my card, which rejected the transaction until further confirmation for security reasons. I confirmed the transaction with the card company and they advised me to let you know to re-run the card to finalize. The order is still pending. Today is the last day of the promo I believe and I'd like to take advantage of it. What do I do? I do see the process order button available, just afraid to rerun the card too soon. Thanks!


#2

Please, share with me your details through PM, I will check if we've received your order/payment. 


#3

Thank you Marcin, I'll PM you now.