Hello every body
I have big problem with zortrax store. I bought cable 2 month ago (13/01/2025), and paid by credit card. I waited 1 month and sent the first mail to known where was my order. No answer. I re sent mail every week, no answer.
Is it dead website? and i lose my money?
Thanks
I think, the general worry is whether Zortrax will not declare bankruptcy in the next weeks. It seems their restructurizing application sent to Court almost 3 months ago is stalling and could be rejected - Zortrax doesn’t have a history of being honest, on the contrary, they lied about sale of 5000 Printers to Dell and then had some shady news of takeover by Rosatom which they did not inform about till 2 months after the final date on Term Sheet. Wishing us all lcuk and hope you hear from them soon. Your post and concern is concerning for all well wishers and users of Zortrax.
We sincerely apologize for the delay in responding to your inquiry.
We confirm that your order has been received and is in the process of being fulfilled. Due to high demand exceeding our temporary production capacity, order processing times are currently longer than usual. However, please rest assured that your order will be completed. We are actively working on increasing our production capacity to shorten wait times.
Your order is expected to be completed within the next month.
We truly appreciate your patience and understanding. If you have any further questions, please don’t hesitate to reach out.
Hi, thanks for your reply. So, can you delete my order, because now it’s to late, i found other solution.
Thanks