Part is missing if selecting Z-ASA PRO

Support&troubleshooting Report a bug
#1

Dear,

When I select the material Z-ASA Pro in Z-Suite there are pieces missing from my drawing. When I select Z-ABS it doesn’t.

I just upgraded my software from version 2.14… to 2.15.0.0 and the problem is the same.

Wich manual settings can I use to print Z-ASA Pro till this problem is solved please?

Thanks!

Best regards,
Stijn Van den Bossche

Z-ASA%20PRO%20is%20not%20ok
Z-ASA%20PRO%20is%20not%20ok1162×787 131 KB

Z-ABS%20is%20ok
Z-ABS%20is%20ok1167×746 122 KB

Z-Suite%202-15-00-00

#2

Dear Stijn,

Unfortunately, the only way to resolve the problem is to either redesign the model or increase the outer contours offset - however, the dimensions of the model will be affected.

Best regards,
Karolina

#3

Dear Karolina,

Thank you for your fast answer.

I don’t understand why this happens with ASA and not with ABS?
For this case I may not change the dimensions. Can I use the external materialsettings so I can use ASA?

  • Extrusion temp?
  • Platform temp?
  • Retraction speed?
  • Retraction distance?

Thank you.
Stijn

#4

Dear Stijn,

You may try using ABS-based profile for ASA. The extrusion temperature is 254C, platform temp. - 90C. However, we do not provide information concerning retraction speed and distance.

Best regards,
Karolina