Hi to you all
I noticed lately that my hot bed can crash slightly against the nozzle when conducting calibration; it then retracts back to normal position and continues its calibration.
after calibration is done I tried to print a certain file but the print doesn't stick to the raft and I even noticed that laid filament string are not laid close enough to the raft as below photos will show.
I contacted Zortrax support but it seems they have no idea what could cause this issue or give me a troubleshooting path.
Let me note that I cleaned the hotbed already.