Print Stops Says Finished


#1

I have tried several models, they stop printing at about 80% but printer still shows it printing until time runs out and printer says finished. I tried up to date firmware, a roll back of firmware. I tried latest z-suite and beta. Even tried sliciing with Chitobox. Just replaces screen, same results.


#2

Hi @Montrose,

have you recorded any video showing what exactly happens when the print stops? How about the platform - is it up as if the print was done? Do you use the USB or send the files via Z-SUITE/inCloud? I would suggest trying another USB drive, but if nothing helps - the Android PCB may be malfunctioning. Please contact our support department via support form, so we can look into the matter.

Best regards,
Karolina