I now know that my problem was a loose connection, Now I need to know what I can do to fix this. because I can hold it with my hand and it feeds perfectly but the moment I take my hand off It keeps oscillating. I need a quick fix for this. Does anyone know which of the many wires on the ribbon is for the feeder motor.
I have exactly the same issue. I have seen it previously, but it always cured itself, but now it does not. Here is a video of the issues http://youtu.be/RFgLgDJkOS8.
I sent an email to support, but have heard nothing yet.
That is the same thing mine is doing, I believe I have it narrowed down to just a loose connection to the pins on the inside of the cover. but I wish I had someone to verify it. But in the meantime I am making a cover to put more pressure on the top. When ever I push down on the current cover it seems to print just fine. So I guess I'll be holding it for this 40 minute cover print.
I also have written to support with no response, well I did get the autoresponder.
I "think" I have mine working now.
Open your top cover where the ribbon connects. (NO SCREWS HAVE TO BE TAKING OUT) and check to make sure that your connector going from the board to the stepper motor is seated properly, and that none of the wires are accidentally crimped. If they are crimped then fix that first, then try and re-seat the connectors, and take your tweezers and re-seat each individual pin on both ends of the plug.
I took some tape and put on top of one of the plugs afters (probably didn't help, but I did it anyway) then I put the cover back on and printed out a bracket to hold it all down nice and tight.
For now it is working, of course I do not know for how long but I will tell you if it finished this part in the morning.
For now it appears that my bracket is holding everything in place. I managed to print the part from earlier without support.
Zortrax sent me a new stepper, ribbon cable and the board that goes in the print head.
To try to identify where the problem lay, I decided to replace one part at a time starting with the stepper motor. I did not have to go any further as with the new stepper, the problem was resolved and I am back up printing, so it would appear that the stepper motor was the problem.
Thanks Zortrax support team for getting me the parts so fast.
Hey David.. Glad you are up and running.. Keep an eye on it though.. Very unusual for a stepper motor to go bad.. We have used hundreds of steppers and never had one take a dive.. Might have been a weak solder joint inside though.. Keep those other parts!!! :D
What did you have to do to get parts so fast? Mines been down since June 16th, and they still don't have parts in the mail yet.