Software bug? Can't find my printing profiles or print at less than 0.14 layer

I have used a printer M200 for years and rarely updated the software as everything was working fine. A few months ago I got the M200 Plus and updated the z-suite software.

For a while it worked ok, but now the Printing Profiles I saved (I always work with external PLA based materials) have disappeared from the z suite, AND the possibility to use 0.09 (or 0.10) layer thickness is gone. It happened suddenly, before everything worked.

I tried disinstalling, reinstalling, turning off the computer, installing an older version, the issues are there regardless.

Does anybody understand how to solve this?

Thank you
E

Hi E, you can’t save printing profiles for external materials. layer thickness below 0.15 has been erased in the newest softwares too. I don’t think anybody will be able to find solutions I’m sorry

Sure you can save profiles for external materials, I have mine saved

Eugenio your printing profiles shoul be in this location
C:\Users\NAME OF THE USER\AppData\Roaming\Zortrax\Profiles

if not there, check
C:\Program Files\Zortrax\Z-Suite\Profiles