The M200 Plus could not startup


We have an M200 plus, but it could not start,
the starting monitor stops.
Please see the picture:

Google Photos

Please help us soon.
Thank you


Then it shows
Google Photos


Hi @lacduong,

We replied to your support ticket. Please, check your inbox.

In general - we definitely recommend starting with the firmware update and checking the connections as indicated in our troubleshooting manual.

Best regards,