I have Zortrax Inventure, bought it November last year. Since the beginning I have nothing but issues with it and I am genuinely wondering if its something defective with the printer, or maybe I am doing something wrong with it… Or its the environment or the wrong moon phase.
I will give you a brief description of the issues I am getting, and then will provide more information below.
Issues I experienced in the last 6 months
- Lower extruder fan failure twice (2x) in a row on a 56h complex medical print. (x2 £20)
- Hot end module completely clogged beyond repair after only 112 hours of printer operation (not continuous but multiple prints) - by the way I only used Zortrax branded filaments up to this stage. (£130)
- Extruder module getting clogged up after each print. So after each print no matter how small I have to unload both filaments. Open the extruder and clean bits of the support material off the little cog that pushes it through the canals. I have to check all the canals for any other bits by pushing a piece of filament through both holes - both ways (just to be sure). Then I have to resemble the whole thing and load the filaments.
- After loading the support filament (I am using Support Premium) and starting a new print (after doing maintenance alignments and so on) I have to sit there and wait to make sure that the support material flows properly and I dont hear the click of death. If i do hear it then I have to repeat the whole maintenance procedure again.
I had to buy the polybox to keep the spool of support material dry. That is all fine and dandy but it seems that when the spool is full the little motor in the extruder has issues pulling the material into the extruder. So with new spool you have to sit there and feed it manually for a while. Note: The polybox filament support bars roll very smoothly.
Now the biggest problem is that no one from support ever came back to me - but I guess that’s ok because of corona. I will assume its because of that. Hence I am asking here.
Dear Zortrax - you charge a premium price for your printer and so far my experience has been very poor - please do tell me what i am doing wrong? Can I expect at least some replacement parts from you guys, since the printer breaks during normal operation. Its not like I am using it under the shower!
What am I printing
I use the printer to print complex shapes like ball joints or articulated arms. Also use it for medical prints like working human jaw. Other things that i printed on it were simple boxes and cases for raspberry pi or pi camera (with arm holders and so on).
How often do I print
Due to the time I already lost because of it, I had it running in total for about 5 days in 10 day period.
Times to complete prints
Anything between 16h - 58h
What materials do I use
Mainly ZPLA, Z-ULTRAT and Z Support Premium
Z Support Premium is stored in 0% humidity.
Where is the printer stored
Its in its own room, average air humidity throughout the day is 35 - 45% and the temperature around the house is kept at 20C
Please if anyone has any idea what is wrong here please please get in touch! I can’t believe this printer proves so far to be so unreliable!