Wi-fi - no networks visible

Hi, I am trying to connect our M300 Plus to the office network. The instruction are simple but the printer does not see any networks. When I click on the wi-fi item in the menu, there is simply blank screen on the display of the printer and all I can do is return to the previous menu.

Could you please let me know what I am doing wrong?

Thank you so much!
Richard

Hello Richard,

First things first, did you insert the Wi-Fi dongle to the side USB port?

Best to do is plug it in, on the turned off printer then turn it on.

Best Regards

Hello Pawel,

Thanks for your prompt response and a great catch - I did not know we had a wi-fi dongle. Now we have started another print so it will have to wait until tomorrow but I will try to localise the dongle in the meantime and start (following your instructions) tomorrow morning.

Thank you so much!
Richard