Z-suite black out


#1

hello,

I’m create a build, but when i’m want print or export z-suite close.

have you a log file for diagnose this problem ?

sorry for my English.

Z-suite 2.12.0.0
Zortrax m300 dual


#2

if’ i’m disconect my zortrax it’s ok.
firmware is 2.1.1, i’m update when job it’s finish


#3

Hi @joel!

Do you mean that everything works well in Z-SUITE when the printer is turned off or disconnected from the network?

Kind regards,

Marcin


#4

yes, i’m regard with my IT partner.


#5

hello, do you have a procedure for reset zortrax dual ?
zortrax
but cable is connected …

before bug, my ip adresse is fix
now it’s not possible to change


#6

Hi,

Do you remember with which firmware version the Ethernet connection worked fine? If not, can you please check some previous one (for example 2.1.0)?

Best regards,
Karolina


#7

i’m waiting my it partner it’s possible ACL problem.


#8

hello, it’s ok with new firmware and ACL.
thank’s