Hi,
Please, have a look at this topic. Our specialists are working hard to resolve the issue. Unfortunately, addressing the problem might take a while.
Did you also have problems with our software while running Z-SUITE on macOS Catalina, or Big Sur only? Also, what happens when you launch the software? Are you getting a blank screen?
Could you please provide your Mac specification? We would like to gather more information which may help us find a solution.
Please, go to ~/Library/Caches and delete com.zortrax.Z-Suite folder. Does this help? Also, some users managed to run our software successfully after running the command: “sudo /Applications/Z-Suite.app/Contents/MacOS/Z-Suite ; exit;”.
If none of the above-mentioned solutions helps - you can use Parallels Desktop or Virtualbox to run Z-SUITE until the issue is resolved.
Best regards,
Karolina