Z suite preview problem


Hello there,

I have some problems with the preview of the zsuite software. The preview area shows blank even we add the model in.

I cannot even see the printing area in the window. Please see the attached image.

I found the following information on the website (http://support.zortrax.com/z-suite-manual/). However, this is not the case for me. My workstation desktop meets all the standard listed below.

Does anyone know what is the problem and solution?    Thank you very much.

The Preview is not Loading

Full preview of large models with complex structures is possible with high-performance computers, e.g.:

Processor: i5 / i7

Memory: 8GB DDR3 minimum

Graphics card: 2GB minimum


Is that happens with any model?