Zortrax Inventure Pruchase Cancellation


I purchased a Zortrax Inventure a few days ago and immediately tried to cancel my order. I emailed the company a few times requesting a cancellation and a refund but I haven’t heard back.

This morning I received a text from DHL saying that the order has been shipped. It should be much easier to cancel an order.

I don’t want this printer anymore - what I gather from the online store is that it’s being discontinued and I’m concerned about the lack of support that will come next. I would much rather save up a bit of money and purchase the M300 Dual in the near future.

Has anyone else had issues cancelling orders / getting refunds?