Zortrax M200 Motherboard - where to buy Spare Part

Support&troubleshooting Zortrax M200
1

Hello everyone,

since our M200 Printer is not working anymore and we replaced almost every part,
we are now looking for a new motherboard to replace the old one and see if that
might solve our problem. Unfortunately we can’t find a M200 motherboard online.

Does anyone knows where to buy that M200 motherboard? (shipping to Denmark)
We are really thankful for every information!

Since we haven’t heard from Zortrax after sending a support form, once again:
Is there any way that we can order one directly from You at @KarolinaZ?

Thanks a lot for your help and best regards
Moritz

2

Hi @Moritz,

we apologize for a lack of response, however, we have not received your support form. We must have had some problems with our system. We do apologize for the inconvenience caused.

Yes, you can purchase the motherboard directly from us. I sent you PM - please, check your inbox.

Best regards
Karolina

1 Like
3

I want a m200 motherboard too. where do i get it?

4

Hello Zeki,

the motherboard is a service part, hence it can be purchased only directly from us via support form.

Best regards,
Karolina

5

What is the price and how is the payment made?

6

All necessary information concerning the service parts (especially the motherboard) will be provided via support form. Please contact our support department in case you still need the spare part.

7

It costs around 170 USD + shipping. I’ve replaced a couple myself and that’s the price

imagen

8

hello the team,
Need urgently a motherboard for m200+

I sent 2 support form without any answer !!!

Vincent

9

Hi,

I’ve sent a private message to you, please check your DMs.

Damian.

10

Hello, is it still possible to order motherboard for M200 plus please? Today, I have also fill service request via support portal… Thanks in advance for support

11

Dear Zortrax Support,

I am writing to urgently request the purchase of a motherboard for my Zortrax M200 3D printer. I have been experiencing an issue with the extruder motor’s wheel not rotating, preventing filament from being fed in or discharged.

I have conducted extensive troubleshooting, including:

Testing the motor on another M200 printer, where it functioned correctly.
Checking the extruder cable and extruder PCB, both of which are in working order.

Based on these tests, I believe the issue lies with the motherboard. I am eager to replace it and continue diagnosing the problem to get my printer operational again.

I understand the motherboard is a service part and can only be purchased through the support form. I have completed the form multiple times without receiving a response. I am hoping this email will expedite my request.

Please assist me with purchasing the motherboard as soon as possible.

Thank you for your attention to this matter.
Siya Mbhem

12

Hi @SMBHEM,

Please send an email to support@zortrax.com, and provide all the details, along with a serial number of your M200

13

Hi Damian, I did send an email on the 18/09/2024 and got an automated response. It’s almost a month now without any response. Please see attached screenshots

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14

I understand, but we’ve been in a process of moving to a new office. Your mail might have been lost in the chaos.

Please send another mail, with serial number.

15

I just did

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