Zortrax m200 no retraction in Z-Suite 2


#1

Hello,

Have an problem only in Z-suite 2. The Retractionspeed and distance have no action at the printing part. The extruder doesn’t do retract at the print. Only in Z-Suite 1 i can adjust retraction on the same part. And the extruder does his job.

But i like do with Z-Suite 2 cause i can print with no raft.

Have all versions of Z-Suite 2 tested. But no one will retract the extruder.

On the picture, left is z-suite 2 and right part is z-suite 1. Filament is the same only the color.

Please help.

Thanks Dennis

My Zortrax M200 have the V04 hardware.

EDIT: It’s better not to share your Serial Number on a public forum.


#2

Hi, Dennis.

At first, it is enough to add one post with your problem. Please, do not spam the forum.
I recommend that you don’t share your Serial Number publicly as well.

Regarding your problem with retraction, please send me .zcode and .stl files of this model.
I need to see exact settings that you used for printing.
Did you use the newest Z-SUITE 2.11.0? Does the problem occur with that version as well?


#3

Hi Marta,

Sorry for double post. Hope you understand what i mean. By adjust the settings exactly the same, on Z-suite 1 have no problems. The rerraction functions good. But in Z-suite 2 ( all versions and 2.11.0 too) and exact same settings the extruder makes no retraction, you can see.

Will send you both settings for Z-Suite 1 and Z-Suite 2.

Thank you for helping.

By the way. The modell isn’t say nothing, cause every model does.


#4

You can send me settings alone then. We will check it :slight_smile:


#5

Thank you,

Here the settings from Z-Suite 1.13.1.1


#6

And here from z-suite 2.11.0.0, that one that let the extruder not retract.


#7

Thank you! I’ll check it and pass the information to our specialists.


#8

Thank you so much for your helping.


#9

Can you let me know, if you have an solution?

Thank you,

Dennis


#10

The issue should be fixed soon, we’re working on it. I don’t have any more information at the moment.


#11

Hello,
Ive seen that z-suite 2.11.1.0 is available. Is that the version where the bug is solved?

Thank you very much.


#12

Hi, Dennis!

Yes, we’ve fixed this bug.
Please, let me know whether it helps :slight_smile:


#13

Very nice. Ive try it soon as possible.

Thanks for fast fixing.


#14

Thanks to all of zortrax. The Retraction is functionaly fine. Now i can printing pla. Thanks thanks and thanks.

There is no stringing or ozzing.


#15

Great to hear that!

Enjoy printing and feel free to share your best prints in our Printroom :slight_smile: