Zortrax M300 DUAL - #0 UNEXPECTED ERROR

Hi,

We have Zortrax M300 Dual model and an error occured on a job which is for 3 days. Error code is #0 and it says check for updates but our job has not finished yet. Please let us know why that is happening. Thanks.

Error like this:

Hello,

We are sorry for the inconvenience caused. Our specialists already fixed the issue. Hopefully, you have not come across the same error again. If you did - please, let us know via support form.

Best regards,
Karolina