Z-Suite sends the print file but Inkspire doesn't receive it

Continuing the discussion from My Z-Suite sends the print file but my Inkspire doesnt receive it:

Exactly the same problem here. Z-Suite reports of a successful file upload but it never appears on a flash drive connected to the printer. Network configuration was never changed and there’s no firewall that could block the connection.

Hi @Dental-House,

What Z-SUITE and firmware version are you using? Actually, we have not experienced this problem on our side - .zcodex is always saved on the USB drive after sending the file to the printer.

Best regards,
Karolina

It has been already solved. The problem was because of polish letters like ą,ę,ż or ś in the file name.
And I will use the situation and kindley ask you if it’s possible to add compatibility with Western and Central Europe letters in .zcodex file name?
Thank you.

Hi,

Thank you for the update - I am glad to hear you found a root of the problem. As for your suggestion - I have passed it to the responsible department.

Best regards,
Karolina