Z support premium extruder obstruction problem

[Tiroler]

Hello titof2,

i hope your problem has gone - when not then read my forum entry from pawelkosi (he had exactly the same problem):

Support premium material jams inside upper extruder assembly twice (not in the replaceable hot end part but in the one with the motor and the feed)

Hi Tiroler, I kind of gave up on my zortrax a little bit. I got contacted by the support, where I was asked what is wrong with the printer. I explained in detail what is wrong (the above) and the fact that there seem to be issues with the printer missing print time (which I found out after I made the above post) Basically my printer is showing 66 hours of print where it should be showing somewhere close to 300. Anyway, got the printer sent off to the support place, all my initial concerns were…

I had the same problem - and for me the solution was to dry the support premium material with a fruit dryer. Also i had to dry a new Support Cartridge. After that everything was perfect.

Best regards
Tiroler.